How to Submit a Work Order

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Go to www.fultonmo.com/login and sign in using the email you provided during your application or lease signing.

• If you need help setting up your account, contact us at help@fultonmo.com.

On a computer, click the Maintenance tab on the left side of the window.

• If using a phone or tablet, tap the menu button (three horizontal lines in the top-left) and select Maintenance.

Click or tap Request Maintenance to begin.

Enter a detailed description of the issue, including:

• When the problem started.
• Any specific conditions that cause it.
• Relevant details like smells, sounds, or other observations.

Tip: Check the information window for an overview of the maintenance process. After entering your details, click Next.

We may ask for more details, such as model numbers or photos, to help speed up the process. Photos are especially useful and may be required.

You can check the status of your request anytime by logging into your portal and going to the Maintenance tab.

• For the latest updates, email us at maintenance@fultonmo.com.

Go to www.fultonmo.com/login and sign in using the email you provided during your application or lease signing.

• If you need help setting up your account, contact us at help@fultonmo.com.

On a computer, click the Insurance tab on the left side of the window.

• If using a phone or tablet, tap the menu button (three horizontal lines in the top-left) and select Insurance.

Provide your insurance company and policy information including:

• Insurance Company
• Policy Number
• Policy Start Date
• Policy End Date

You must then upload a copy of your insurance policy. Ensure it shows your name as well as the policy number, insured property, policy start date, and policy end date.