Our application process is designed to ensure a smooth and efficient experience for both applicants and our team. Here's a general overview of how the process works:
Our general application guidelines, subject to change, are as follows:
The application fee is $35 per person 18 or older who is applying. We don't like charging for applications. However, our vendors charge us each time we run reports on applicants. Therefore, we have to charge to pay for those reports. An application is valid 90 days from when submitted, and you may use it for any property we have listed during that time.
Typically equal to one month of rent, based on employment and credit check.
Our standard lease duration is 12 months. Any exceptions to this will be clearly specified in the property description.
Application fees are non-refundable. Please make sure only to submit one application, as it is usable for 90 days from the original submission date and may be used to apply for multiple listed properties. If a co-signer applies, make sure that they meet the Application Guidelines for co-signers, as the same no refund policy applies to their applications as well.
When you apply, you must provide verifiable income documentation.
Examples include Two (2) most recent paystubs (your name, pay rate, hours worked, and date range for the pay period must be clearly visible), a signed job offer letter acceptance letter stating your name, start date, and anticipated monthly/yearly income, Social Security Benefits Letters, pension award letters, and if self-employed, you may submit documentation showing your business income for the past two years (or previous two pay stubs if you receive them).
You can obtain your Social Security Benefits Letter using the following link from the Social Security Administration. https://www.ssa.gov/myaccount/proof-of-benefits.html
Examples of items that are not accepted would be bank statements and photocopies of checks.
Link to Documentation Examples: Click Here
If your credit score changes, you will need to reapply on our website. You will have to pay the application fee again, as we are charged each time we run reports on an applicant.
If your application is approved, you will have to complete a PetScreening.com profile. We use this third-party screening service to ensure we have formalized pet and animal-related policy acknowledgments. Any fees associated with the pet verification are paid to PetScreening.com and we receive no incentives/kickback from applications submitted to PetScreening.com. For those who do not have any pets, you will just set up a free profile and acknowledge our pet policy.
A student enrolled full-time in an academic institution may have a qualified co-signer pay the student's rent during their lease. Doing this shifts the income requirement from the student to the qualified co-signer. Proof of enrollment must be presented by the applicant when applying, this may be a class schedule clearly showing your name and class hours, an acceptance letter, or a letter from the extended education administrative department. When renewing a lease, the student must continue to provide enrollment documentation.
A signed lease and paid deposit allow for a residence to be held for a maximum of 14 days. After which rent payments begin, and insurance and utilities must be active and in the tenant's name. This policy may not apply to any properties we have listed and do not manage, which may not allow for any sort of hold.
You are always responsible for the entire term of your lease. However, you may notify us of the need to move early. You must provide a new mailing address and the date by which you will vacate your residence, and then we can begin advertising the apartment for rent.
Until a new tenant has been approved and moved in, you are responsible for:
As always, check your lease to make sure this option is available, as this policy is subject to change.
We require security deposits to ensure a property will be returned to the condition in which it was originally leased. When processing your security deposit, we look at the move-in information you supplied when moving in and compare that with the photos we took during the move-out inspection of your previously leased property. Vendors then take care of general cleaning, carpet cleaning, floor repairs, general repairs, painting, etc. Sometimes, a vendor will charge a minimum fee for coming to a property to perform a task; for example, a cleaning company may have a charge to go to a property and clean. If the tenant fails to clean the unit thoroughly, the tenant will pay this fee. The bills are then collected, and after review of the move-in information, we calculate how much you owe. If you feel that an error was made in calculating these amounts, please feel free to reach out with supporting documentation, photos, emails, etc., as we are happy to revisit the charges based on the provided information.
We do not mark up anything charged by our vendors, and as such, do not profit from the items that must be completed to return your previous home to its original state.
We encourage all tenants to make notes, take photos, and send us their concerns within seven days of their lease start date. We want tenants to document any defects or issues so they can be noted in their tenant file for later use during the move-out process and security deposit processing.
Most of the properties we manage do not accept HUD/Section 8. Please see the property description to see more details. If you have a question, you can always email us at firstname.lastname@example.org. All applicants using a voucher are required to meet the same application requirements as any other applicant. However, remember that you may not have a co-signer under the HUD/Section 8 Program.